Delivery and Installation

The Pizza Oven Company - Handled with care from our doors to yours

At The Pizza Oven Company, we want to make your online shopping experience as seamless as possible ? one that includes great communication with our team and quick delivery. That's why we've made certain measures to ensure that your items make it to you on time and in one piece.

Everything in our warehouse is sent out within 48 hours.

The majority of our products ship on standard pallets. The transport will be by lorry with a tail lift, the driver will put the pallet at the front of your property but you will be responsible for any further movement.

After placing your order, the shipping company will contact you to schedule a time to drop off your delivery. For this reason, it's extremely important to provide your main contact number at the time of check out.

A specialist delivery, assembly and installation service is available and this will be quoted on a case by case basis, please contact us for more information before placing an order,

The Pizza Oven Company deliver throughout the UK, delivery to remote areas, highland and Islands may incur a surcharge. Contact us for further information.

It is the customers responsibility to notify us, in advance, of any delivery difficulties which may be expected, including narrow roads, or useful information on how to find you. Failure to do so may result in an additional delivery charge being levied.

Delivery vehicles are large with tail lift facilities, adequate access space is required, Delivery is KERBSIDE only, meaning the driver will move the pallet by pallet truck on hard standing ground. It is not the drivers responsibility to move or assemble your oven beyond the kerb. (unless you have agreed with us in writing and in advance other delivery options including assembly)

If, for any reason the delivery cannot be completed due to absence of recipient at address, the goods will be returned to depot.